Refund Policy

Last updated: August 2026

iOS (Apple) purchases

• All iOS refunds are processed by Apple, not by us. We cannot issue, approve or accelerate them.
• Request a refund at reportaproblem.apple.com or via your purchase email. Apple decides based on its own media terms.
• When Apple approves a refund we receive an automated notification and your Premium access ends immediately — this is expected and correct.

Web (Stripe) purchases

• Accidental duplicate charges or charges after cancellation: email tradequest@abobakerbuilds.com within 14 days and we will review and refund in line with consumer law.
• Voluntary cancellations keep Premium until period end; we do not pro-rate refunds for unused remainder beyond statutory rights.

What does not qualify

• Requests premised on trading outcomes — Candleling is education with simulated exercises only; results in the simulator say nothing about real markets.
• Charges older than 90 days on web without statutory basis.

Contact

tradequest@abobakerbuilds.com · Response within 2 business days.